Accessibility
By law, we are required to publish an accessibility statement for this website.
Using this website
This website is run by North Lincolnshire SENDIASS. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300 per cent without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet
AbilityNet has advice on making your device easier to use if you have a disability:
- make your mouse easier to use
- use your keyboard instead of a mouse
- talk to your device
- make your device talk to you
- make text larger
- change your colours
- magnify the screen
How accessible this website is
When last checked (14 February 2020), our website was 97 per cent accessible, according to Site Improve.
However, we know some parts of this website are not fully accessible:
- Redundant WAI-ARIA attribute
What to do if you cannot access parts of this website
If you need information on this website in an accessible format email SENDIASS at help@nlsendiass.org.uk.
We’ll consider your request and get back to you in 10 working days.
How we tested this website
We use SiteImprove to continuously check accessibility compliance for all content on all pages of our website. The site is re-tested automatically every five calendar days.
We test:
- our main website platform
- all associated plugins that we use to enhance page content across the site. For example, the general layout of pages in how they look and are laid out, navigation menus etc
- The www.nlsendiass.org.uk website was rated as 97 per cent compliant by SiteImprove on 14 February 2020. This rating may fluctuate. We aim to be above 90 per cent compliant at all times, and above the industry average of 78 per cent.
Technical information about this website’s accessibility
North Lincolnshire Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Issues with technology
The content listed below is non-accessible for the following reasons:
Redundant WAI-ARIA attribute :
Description of this issue:
A WAI-ARIA attribute that has the exact same features as the HTML element it has been applied to has been used. The WAI-ARIA attribute is redundant since is doesn’t provide the user with any additional information.
This issue is displaying only on our pages that have accordions which are provided by a 3rd party plugin. Unfortunately we rely on the 3rd party creators to correct these issues and we are hoping that they will resolve in the near future as the issue is effecting anyone using their products.
Should you require further assistance with this issue please contact us and we will be happy to provide the information in a different format.
What we’re doing to improve accessibility
Accessibility needs are actively considered as part of designing any new content, transactions and services. We follow GDS content design principles where possible and we understand the importance of inclusive design.
We regularly monitor accessibility compliance using the SiteImprove product and we will resolve issues that arise wherever possible.
We also respond to customer feedback and use this to make things better wherever possible.
We’re working with the providers of third party systems and plug-ins to ensure they are either compliant, replaced or removed by September 2020.
This statement was prepared on 14 February 2020. It was last updated on 14 February 2020.
Reporting accessibility problems with this website
We want to improve the accessibility of this website. If you find any problems that aren’t listed on this page, or think we’re not meeting accessibility requirements, email Customer Services at help@nlsendiass.org.uk or call 01724 277665.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Find out about other ways to contact us on our contact us page.